Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/123456789/1076
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dc.contributor.authorGoodman., John A.-
dc.date.accessioned2024-09-23T11:58:43Z-
dc.date.available2024-09-23T11:58:43Z-
dc.date.issued2009-
dc.identifier.isbn978-0-8144-1333-3-
dc.identifier.urihttp://localhost:8080/xmlui/handle/123456789/1076-
dc.language.isoenen_US
dc.publisherAMACOMen_US
dc.titleStrategic customer serviceen_US
dc.title.alternativemanaging the customer experience to increase positive word of mouth, build loyalty, and maximize profitsen_US
dc.typeBooken_US
Appears in Collections:Customer Service



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