Please use this identifier to cite or link to this item:
                
    
    http://localhost:8080/xmlui/handle/123456789/1667| Title: | Effective IT Service Management | 
| Authors: | Addy, Rob | 
| Issue Date: | 2007 | 
| Publisher: | Springer | 
| URI: | http://localhost:8080/xmlui/handle/123456789/1667 | 
| ISBN: | 978-3-540-73197-9 | 
| Appears in Collections: | Information Communication Technology | 
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| effective-it-service-management-to-itil-and-beyond_compress.pdf | 5.34 MB | Adobe PDF | View/Open | 
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