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http://localhost:8080/xmlui/handle/123456789/79| Title: | The Customer Management Scorecard—Managing CRM for Profit |
| Authors: | woodcock, neil |
| Keywords: | CRM |
| Issue Date: | 2003 |
| Publisher: | Kogan Page Limited |
| URI: | http://localhost:8080/xmlui/handle/123456789/79 |
| ISBN: | 0-7494-3895-9 |
| Appears in Collections: | Marketing Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Bryan Foss, Merlin Stone, Neil Woodcock - The Customer Management Scorecard_ Managing CRM for Profit.pdf | 4.64 MB | Adobe PDF | View/Open |
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