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Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/123456789/1152
Title: Managing customer experience and relationships
Other Titles: a strategic framework
Authors: Peppers, Don
Rogers., Martha
Keywords: : Customer relations—Management. | Consumers’ preferences. | Relationship marketing. | Information storage and retrieval systems—Marketing.
Issue Date: 2017
Publisher: John Wiley & Sons, Inc
URI: http://localhost:8080/xmlui/handle/123456789/1152
ISBN: 978-1-119-23982-6
Appears in Collections:Marketing Management

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