1. EMI Digital Library
  2. Management Services
  3. Quality
Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/123456789/1633
Title: Implementing Service Quality
Other Titles: based on ISO/IEC 20000 A Management Guide
Authors: KUNAS, MICHAEL
Keywords: Quality
Issue Date: 2012
Publisher: IT Governance Publishing
URI: http://localhost:8080/xmlui/handle/123456789/1633
ISBN: 978-1-84928-444-8
Appears in Collections:Quality

Files in This Item:
File Description SizeFormat 
_OceanofPDF.com_Implementing_Service_Quality_Based_on_ISOIEC_20000_-_Michael_Kunas.pdf1.51 MBAdobe PDFView/Open
Show full item record


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.