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Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Owton, Avril | - |
dc.date.accessioned | 2024-04-04T05:27:59Z | - |
dc.date.available | 2024-04-04T05:27:59Z | - |
dc.date.issued | 2007 | - |
dc.identifier.isbn | 978-1-4081-0244-2 | - |
dc.identifier.uri | http://localhost:8080/xmlui/handle/123456789/96 | - |
dc.language.iso | en | en_US |
dc.publisher | A & C Black Publishers Ltd | en_US |
dc.subject | CRM | en_US |
dc.title | Delighting your customers | en_US |
dc.title.alternative | Delivering excellent customer service without breaking the bank | en_US |
dc.type | Book | en_US |
Appears in Collections: | Marketing Management |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Delighting your customers.pdf | 1.4 MB | Adobe PDF | View/Open |
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