Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/123456789/96
Title: Delighting your customers
Other Titles: Delivering excellent customer service without breaking the bank
Authors: Owton, Avril
Keywords: CRM
Issue Date: 2007
Publisher: A & C Black Publishers Ltd
URI: http://localhost:8080/xmlui/handle/123456789/96
ISBN: 978-1-4081-0244-2
Appears in Collections:Marketing Management

Files in This Item:
File Description SizeFormat 
Delighting your customers.pdf1.4 MBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.